Lack of Empathy Drives Destructive Leadership Behavior – Uber CEO Admits He Must Change
[Note: This article was originally published 3/8/2017 in the Huffington Post] “Some people don’t like to take responsibility for their own shit,” said Travis Kalanick (CEO of Uber). The CEO blew up while talking to his Uber driver at the end of his ride, after driver Fawzi Kamel blamed Kalanick for his recent bankruptcy. The […]
Overcoming the Employee Engagement Crisis by Engaging the Heart
[Note: This article was published 3/10/2016 in the Huffington Post] Worldwide, only 13% of employees working for an organization are engaged, according to a January 2016 Gallup report. This is shocking because it means that nearly 9 out of 10 people are unhappy or even completely disengaged at work, which has significant negative consequences for […]